Evergreen has developed seven required indicators
and two optional measures to determine how libraries are doing in serving their communities.
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Seven required indicators 7é¡¹å¿…é¡»æŒ‡æ ‡
•Satisfaction of user needs用户需求被满足的程度
–Percentage of users satisfied with the quality of service process
–用户对图书馆æœåŠ¡è´¨é‡çš„满æ„率
–Percentage of users that found needed information on library visit
–在图书馆找到所需信æ¯çš„用户人数比率
–Summary of benefits received
–用户收益
•Academic performance of studentså¦ç”Ÿçš„å¦ä¸šæˆç»©
–Percentage pass rate for high school students in national examinations each year
–æ¯å¹´é«˜ä¸ç”Ÿé€šè¿‡å…¨å›½é«˜è€ƒçŽ‡
–College admission rates by category of college
–å„类高ç‰é™¢æ ¡å½•å–率
–Annual percentage of students graduating from middle school and enrolling in high school
–æ¯å¹´åˆä¸å¦ç”Ÿå‡å…¥é«˜ä¸çŽ‡
•Accessibility of library collections & services图书馆馆è—å’ŒæœåŠ¡å¼€æ”¾æ€§
–Visits per capita per yearæ¯å¹´äººå‡è®¿é—®å›¾ä¹¦é¦†æ¬¡æ•°
–Average total hours open per weekæ¯å‘¨å¹³å‡å¼€æ”¾æ—¶é—´
–Average community leisure hours open per week社区休闲时段图书馆æ¯å‘¨å¹³å‡å¼€æ”¾æ—¶é—´
•Activities and Programs活动和项目
–Program attendance per capita per yearæ¯å¹´äººå‡å‚åŠ é¡¹ç›®æƒ…å†µ
–Summary of value/benefits reported by program attendees项目å‚与者陈述所获收益
•Information Materialsä¿¡æ¯ææ–™(馆è—）
–Circulation per capita per yearæ¯å¹´äººå‡æµé€šé‡
–Percentage currency of collection时效馆è—比例
•Consultations – in building use of materialsä¿¡æ¯èµ„料的馆内使用
–In building use per capita per yearæ¯å¹´äººå‡é¦†å†…使用率
•Technology技术
–Public internet computer uses per capita per yearæ¯å¹´äººå‡å…¬å…±ç½‘络计算机使用情况
Evergreen Library Indicators of Success –
Two Optional Indicators
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•Satisfaction of Community Needs社区需è¦è¢«æ»¡è¶³çš„程度
– Summary of major benefits and issues identified by community leaders
–总结社区领导者认定的图书馆的主è¦å¥½å¤„和问题
•External Information Sources外部信æ¯èµ„æº
–Number of information sources in the community
–社区的信æ¯èµ„æº
Evergreen Assessment Framework
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•Summarizes 概述：
–Indicator area评估内容
–Indicator measures评估方法
–Data Requiredæ•°æ®è¦æ±‚
–Data collection instrumentsæ•°æ®æ”¶é›†å·¥å…·
–Method of calculation after data has been collected to determine values for indicator measures计算方法
Origin of Evergreen Model é’æ ‘è¯„ä¼°æž¶æž„çš„èµ·æº
Main focus is on outcome measures – ç€é‡äºŽæˆæžœçš„测é‡
– Value rural libraries add to the community 农æ‘图书馆为社区带æ¥çš„é™„åŠ ä»·å€¼
– Benefits to individuals 对于社区居民个体的益处
Adapted from Rural information provision in developing countries: Measuring performance and impact:
本评估体系å‚照了《å‘展ä¸å›½å®¶å†œæ‘ä¿¡æ¯æ供：绩效测试与其影å“》：