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Course Catalog | Chapter Directory Module E > Gathering data
Gathering data for reportWhere do you get the data for reporting Inputs, Services/Activities or Learning Objectives? You may already have procedures in place that will show how you spent Money, Staff and Time. Money: Have you created separate accounts for tracking program expenses? A simple spreadsheet may be all you need to record program-specific spending. Staff: How do you normally track the work of staff and volunteers? Can you separate out the work for this program? Time: Have you created a timeline for the program? Can it be turned into a checklist for work accomplished? Is there a reporting structure (Weekly? Monthly meetings? Quarterly reports?) from team leaders (as a record of what’s been done).
Gathering data to report on participantsData about participants can provide useful information about your program's target audience, but be careful to focus on characteristics of the participnats that are relevant to your outcomes. The kinds of characteristics often recorded are: Age, gender, income, education, referred by or how did you hear about us?, number in household, living situation, marital status, address, health, employment. Let’s see how to choose participant characteristics that provide data relevant to your program.
Library example: characteristics of participantsThe Riverton (Kentucky) Memoirs program will serve participants to improve their writing and demonstrate they feel themselves to be a part of a community of writers. Which of the following characteristics of the program’s participants (members of the target audience) do you think are important to track for reporting? Marital status and number of children of participants Age of participants Residence Number of books sold by each participant Number and % of participants who attend most of the meetings
Gathering data to report on outcomesWhere do you get the data to report on outcomes? While you may already have procedures to document Money, Staff, and Time, data to measure outcomes comes from your evaluation plan in your logical Planning Model. Examine the following information about gathering data for reporting outcomes. Small Program Medium Program Coach
A reminder about the differences between outputs and outcomes: Outputs are measures of volume: products created or delivered, people served, activities and services carried out. Think of outputs as the “things†piece of evaluation: products, deliverables, counts. Outputs are almost always numbers: the number of Interlibrary Loans, the number of attendees, the number of publications, the number of grants made, or the number of times a workshop was presented. Outcomes are the change in the “people†or the “so what†piece – what changed in the participants because of the outputs. Outputs
Outcomes
Assessing OutcomesYou know what success will look like because you’ve already planned: Indicators
Gathering data for improvement throughoutIn module D, we focused on evaluating outcomes—the focus of Shaping Outcomes. Evaluation can also provide useful information as you develop your program. Evaluations at different phases of program development are called front-end, formative and summative. They can evaluate the process and the quality of products. This evaluation data is vital for interim and final reports. Will it Work? (front end) Pilot testing materials, such as the feedback form used after author visits to the Riverton group or pilot testing lesson plans. Is it Working? (formative) Mid-course corrections: compare self-assesments of revised work by the Riverton group to independent review. Identify additional participants, if participant numbers are too low. Modify how you assess outcomes with more cost-effectiveness measures. Has it Worked? (summative) Should this program be continued, expanded, replicated? Coach
Why haven’t we mentioned process and product evaluation before? Because Shaping Outcomes focuses on evaluation of outcomes. Being able to report on changes in your audience is only one part of evaluation, although an important one! The resources at the end of modules D and E will provide further information, and colleagues in your professional associations and publications can guide you in finding answers related to your own program.
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